Warranty Restrictions

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Warranty Exclusions

Please be aware that our warranty coverage is strictly limited to defects in materials and workmanship. The warranty does not cover the following conditions or incidents:

1) Normal Wear and Tear:

This includes, but is not limited to, surface scratches, minor indentations, pilling, stretching, or general deterioration resulting from routine, customary use.

2) Misuse or Abnormal Use:

Damage resulting from accident, abuse, negligence, unauthorized repair, or modifications made to the product.

3) Aging:

Changes in wood color, metal patina, or other finishes that occur naturally over time.

We are committed to standing behind the quality of our products and will work with you to ensure a satisfactory resolution for all valid warranty claims.

Out-of-Warranty Component Replacement

If your product experiences damage or requires component replacement outside of the valid warranty coverage period:

Procedure:

Should you require detailed information or assistance in ordering replacement parts (e.g., specific hardware, components that have broken), please Contact Us.

Our team will assist you in identifying the necessary part details and guide you through the process of acquiring them.

We are committed to standing behind the quality of our products and will work with you to ensure a satisfactory resolution for all valid warranty claims.