Shopfad Additional Service

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Overview of Additional Services

Shopfad offers a range of supplementary services designed to enhance your delivery experience and convenience.

These options may include premium services such as White Glove Delivery, which typically involves item placement, unpacking, and debris removal, as well as expedited handling options.

Service Fee Structure

Please note that charges for all additional services are set by the service provider (e.g., the logistics company or specialized delivery crew) and are collected to cover the increased labor and resources required for these specialized requests.

Impact on Refunds and Order Adjustments

In the event of an order refund, return, or cancellation, the cost of any previously purchased additional services will be handled as follows:

Non-Refundable:

Service fees are generally non-refundable once the service has been successfully initiated or performed by the provider.

Refund Eligibility:

If a service has been purchased but was not performed due to cancellation or an item being undeliverable before the service started, the fee may be eligible for a full refund, calculated based on the specific circumstances and terms of the service agreement.

The final refund calculation will be determined based on the actual status of the additional service at the time of refund processing.

Please Contact Us for precise details regarding the refund eligibility of any purchased services related to your order.