The following categories of products are generally not eligible for return or exchange under our standard policy:

Final Sale Items: Products designated as Clearance or final-sale items at the time of purchase.

Custom Orders: Items that are custom-made or specially manufactured upon the customer's request (made-to-order items).

Explicitly Non-Returnable Products: Any item explicitly marked with a “Non-returnable” status on its dedicated product page.

Altered Condition: Products that have been fully or partially assembled, disassembled, or permanently installed after delivery.

Strict Requirement: Please note that any eligible item returned without first obtaining prior written Return Merchandise Authorization (RMA) will be refused upon arrival at the return center and will not be eligible for a refund.